FREQUENTLY ASKED QUESTIONS

We address some of the most common questions about our crystals, sourcing practices, care instructions, and more. Whether you're new to the world of crystals or a seasoned collector, our goal is to provide you with the information you need to make informed decisions and fully enjoy the benefits of your crystal collection. If you have any additional questions, please don't hesitate to reach out to our customer service team.

1. What types of crystals do you offer?

We offer a wide variety of crystals, including amethyst, rose quartz, citrine, clear quartz, black tourmaline, and many more. Each crystal is carefully selected for its unique properties and aesthetic appeal.


2. How do I know the crystals are authentic?

We guarantee the authenticity of all our crystals. Our team travels globally to source stones directly from reputable mines and suppliers. Each crystal is meticulously handpicked to ensure its quality and genuineness.


3. Are your crystals ethically sourced?

Yes, we prioritize sustainability and ethical practices. We work closely with our suppliers to ensure that our crystals are mined and processed responsibly, with respect for the environment and the communities involved.


4. How do I choose the right crystal for me?

Choosing the right crystal depends on your personal needs and intentions. Each crystal has unique properties that can enhance different aspects of your life. You can browse our collection and read the detailed descriptions to find the crystal that resonates with you. If you need further guidance, feel free to contact us for personalized recommendations.


5. How should I care for my crystals?

Crystals should be cleansed regularly to maintain their energy. You can cleanse your crystals by rinsing them under running water, smudging them with sage, or placing them in sunlight or moonlight. It's also important to store them in a safe, clean place when not in use.


6. Do you offer international shipping?

Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination. You can find more information about our shipping policies on our Shipping & Returns page.


7. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your crystals, you can return them within 30 days of purchase for a full refund or exchange. Please visit our Returns page for more details.